Wikis for Collaboration & Knowledge Management Current Practices & Future Directions
نویسنده
چکیده
This chapter examines how collaboration and knowledge management (KM) can be supported using wikis and related tools. A wiki is a web site that makes it easy for users to create, edit, and link pages without specialized tools. Knowledge management (KM) is “the leveraging of collective wisdom to increase responsiveness and innovation” (Frappaolo, 2006, p. 8). The chapter seeks to help readers understand what KM and wikis are, and when and why wikis can support collaboration and KM. It identifies associated challenges and best practices, and reviews complementary tools and techniques. It emphasizes the flexibility of wikis, including the ease with which they can be used to prototype and refine user interfaces for KM tasks and activities. It also discusses future directions and implications in these rapidly changing areas. The chapter provides a multidisciplinary perspective, since effective collaboration involves a variety of disciplines, including business, softAbstrACt
منابع مشابه
Future Directions for the Organizational Readiness for Knowledge Translation (OR4KT) Tool: Response to Recent Commentaries
متن کامل
Discovering Collaboration and Knowledge Management Practices for the Future Digital Factory
Recently there has been an explosion of new technologies and tools such as wikis, blogs, tags, Facebook, among many others, that are commonly identified under Web 2.0 and which promise a new digital business ecosystem fed by formal/informal and internal/external relationships and interactions. Although Web 2.0 is very promising to enable such collective knowledge creation, technology by itself ...
متن کاملWikis as knowledge management systems: issues and challenges
Purpose – The purpose of this paper is to identify and examine the major issues and challenges that impact the implementation of wikis as KMS. Wikis have been referred to as next generation KMS, providing an alternative to traditional knowledge management systems by addressing many of their limitations. However, research shows that there are cases where wikis have failed to achieve this potenti...
متن کاملPatient Engagement and its Evaluation Tools – Current Challenges and Future Directions; Comment on “Metrics and Evaluation Tools for Patient Engagement in Healthcare Organization- and System-Level Decision-Making: A Systematic Review”
Considering the growing recognition of the importance of patient engagement in healthcare decisions, research and delivery systems, it is important to ensure high quality and efficient patient engagement evaluation tools. In this commentary, we will first highlight the definition and importance of patient engagement. Then we discuss the psychometric properties of the patient engagement evaluati...
متن کاملKnowledge management by wikis
Wikis provide a new way of collaboration and knowledge sharing. Wikis are software that allows users to work collectively on a web-based knowledge base. Wikis are characterised by a sense of anarchism, collaboration, connectivity, organic development and self-healing, and they rely on trust. We list several concerns about applying wikis in professional organisation. After these concerns are met...
متن کامل